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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terry

September 23, 2026

5  out of  5
rating by Terry
"Great people to work with always available and very helpful"
We responded:
"Thank you Terry! We love being able to help people with all their insurance and making insurance feel easy."
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Margie Salaz

September 18, 2026

5  out of  5
rating by Margie Salaz
"As a customer of Tim Surber State Farm for the past few years, I want to share with others the excellent experience I've had with thier team. Sarah and Jesi are super helpful, always punctual and attentive to any questions or concerns i have related to my home or auto insurance needs. They are the best in town! I would not trade thier personable and friendly service."
We responded:
"Thank you Margie! It means a lot to hear that, we try our hardest to focus helping first and Jesi and Sarah absolutely shine in that."
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Bill French

September 16, 2026

5  out of  5
rating by Bill French
"You handled my claim with expertise! I had NO IDEA what the procedure would be like and you and Auto Art treated me very well and left no stone unturned. You all told me exactly what would happen and that's what I wanted. I will never forget what you have done!"
We responded:
"Thank you so much Bill. Although no one wants to have a claim, that is why we are here. To help you through it and get things taken care of so you can get on with life."
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Tim Lidke

September 16, 2026

5  out of  5
rating by Tim Lidke
"The gals here are outstanding! Very friendly and I really enjoy doing business here due to these ladies!"
We responded:
"Thank you Tim! A customer with your strong and impeccable name knows what outstanding is."
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Fred Hutchinson

September 16, 2026

5  out of  5
rating by Fred Hutchinson
"Tammy's attention to detail as well as customer service skills are more than exceptional. In less than 3 hours our four new polices were submitted; we saved many thousands of dollars and with better coverage. We do not give praise or reviews easily. We have truly found a good neighbor."
We responded:
"Thank you Fred! Tammy is absolutely amazing and we are so happy to have you here as a customer. We are also thrilled we cpuld save you so much on your insurance."
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Blair Shoemaker

September 15, 2026

5  out of  5
rating by Blair Shoemaker
"Great communication"
We responded:
"Thank you Blair!"
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Kathy Nicholson

September 12, 2026

5  out of  5
rating by Kathy Nicholson
"Recently, we changed all of our vehicles over to State Farm from another company. I don’t understand insurance all that well, but there’s a gal in the office, her name is Jesi, and she helped me a lot. She explained everything to me in a way that I could understand. After it was all set and done, we are saving about $100 a month on our premium through State Farm. I would highly recommend this gal in this office."
We responded:
"Thank you Kathy! Jesi is our go 2 gal for helping people with their insurance."
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Qiu Steve

September 10, 2026

5  out of  5
rating by Qiu Steve
"The service is really good, and very reachable! Especially coordinating things when incident happens."
We responded:
"Thank you Qui! Sarah loves helping people with all their insurance."
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Linda Lopez

September 8, 2026

5  out of  5
rating by Linda Lopez
"Jesi always gives me great service she is respected, very helpful and uses polite language….."
We responded:
"Thank you Linda! Jesi loves helping people with their insurance."
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Linda Wilson

September 2, 2026

5  out of  5
rating by Linda Wilson
"Great customer service at this location! We have worked with Sarah for years and she takes great care of us. Highly recommend.
P"
We responded:
"Thank you Linda. We are lucky to have Sarah here!"
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Cody Welch

September 1, 2026

5  out of  5
rating by Cody Welch
"Tammy is the most wonderful agent I’ve experienced working with. She’s always in great spirits, energetic, and proactive about helping clients. She’s made the experience of being with State Farm an absolute joy."
We responded:
"Thank you Cody! Tammy is amazing. She is almost like a secret agent, secret insurance agent."
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Deborah Rist

August 18, 2026

5  out of  5
rating by Deborah Rist
"We really appreciated our agent Tammy Bass getting us our quote and setting up our home insurance quickly and efficiently!"
We responded:
"Thank you Deborah! We really love having Tammy here, she is amazing with customers and helping people with there insurance."
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Victor Covarrubias

August 18, 2026

5  out of  5
rating by Victor Covarrubias
"Very helpful and patient with someone young like myself"
We responded:
"Thank you Victor! We are always happy to help people with their home, auto and even life insurance."
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Tiffanie Mattingley

August 13, 2026

5  out of  5
rating by Tiffanie Mattingley
"I can't thank this office and staff enough. I am frequent caller and each staff has treated me with respect and kindness, always available to help and answer my questions and fully explains in detail to me each detail to my policy to make sure I understand. Thank you Tim, Sarah, Tammy and Jessie for always putting up with me."
We responded:
"Thank you Tiffanie! We are always more than happy to help you. Customer service is always our first priority. "
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Lisa Parker

August 7, 2026

5  out of  5
rating by Lisa Parker
"I deal with Tammy at State Farm. She always gives me great advice and options with the price differences."
We responded:
"Thank you Lisa! Tammy is amazing and loves helping everyone."
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Amy Hausmann

August 6, 2026

5  out of  5
rating by Amy Hausmann
"Tim and his team make the insurance process easy. They provide exceptional customer service and understand your insurance needs."
We responded:
"Thank you Amy! We are here to help people with all their insurance and retirement needs."
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Julio Gonzalez

August 5, 2026

5  out of  5
rating by Julio Gonzalez
"People are really great the office lady Tammy Bass awesome lady. She helped me do a lot of things that I didn’t know how to do. She walked me through everything and everything got to its destination the paper that I had to send got to the destination, safe and sound great people State Farm."
We responded:
"Thank you Julio! Tammy is amazing and loves helping people get things all figured out."
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Rick Ensey

August 5, 2026

5  out of  5
rating by Rick Ensey
"Fast, friendly and they saved me a bunch of money on my homeowners insurance. Almost cut my bill in half for the same insurance."
We responded:
"Thank you Rick! I am really happy that we were able to help you. Customer service is always number 1 with us, and saving money is the added plus."
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Debbie Thompson

August 3, 2026

5  out of  5
rating by Debbie Thompson
"They were great, highly recommend them 😊"
We responded:
"Thank you Debbie!"
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Katy Palma

May 30, 2026

5  out of  5
rating by Katy Palma
"Tim’s branch has absolutely AMAZING staff! Tim, Tammy, and Taya genuinely care about you outside the office! They are all so great at checking in on you with birthdays, payments, or claims. I would highly recommend this branch to anyone! And of course, you can’t forget their lovely pup in office!"
We responded:
"Thank you Katy! We are always trying to make insurance easier for people."
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Kylee Shields

May 2, 2026

5  out of  5
rating by Kylee Shields
"Looooove my insurance company. They send the cutest holiday cards and are always so helpful when I call! Shout out to Tammy!! Tammy is always so kind and helps solve any problems with ease!"
We responded:
"Thank you Kylee! Tammy is absolutely amazing. She is always happy to help with all your insurance."
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Melissa Maggard

March 21, 2026

5  out of  5
rating by Melissa Maggard
"I have been with this Tim Suber State Farm for 5 years now and I have never been so happy to deal with insurance. When insurance rates spiked I called over 20 companies, and they were by far the best rate for my vehicles and home. They also know me by name, my family, and all my of my needs. I just had the best service ever with Tammy. I just switched my home owners insurance and I came to her with almost impossible circumstances and an even tighter deadline, but she fought for me like we were family, stayed late to get it done, got me way better coverage, and saved me $500 a year. I am so happy to be a part of this insurance agency. They have taken such good care of me and I talk everyone I love into signing with them, and my loved ones all thank me for it. Thank you so much Tammy! Another perk, if you go in the office you get to love on the sweetest dog ever!"
We responded:
"Awesome Melissa! Thank you so much! We try very hard to make everyone feel at home here and Tammy leads that. I am so happy we could help you with your home insurance. "
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ashley patnode

March 5, 2026

5  out of  5
rating by ashley patnode
"Always helpful, always honest, always there for me when I need help. I won’t stray far from these women. Thanks Statefarm!"
We responded:
"Thank you Ashley! I can confirm it all happens because of those women."
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gail ganuelas

March 3, 2026

5  out of  5
rating by gail ganuelas
"I was advised by my brother , Morales to check into home insurance. He is currently with this company for his car insurance. He called Tim to let me speak on his behalf. I want to express my appreciation for the welcoming feel of this office! Tim greeted me with a smile and I was happily slobbered on by the office dog, Penny. We were very successful in getting home insurance bundled with my brother's auto for an unbelievable quote! My Father gave the home to my brother and he needed to insure under his own name and policy. My Father's previous home insurer was a referral from AARP, unfortunately it did not serve or protect my Father only continued to raise his annual premiums! So when I was given the quote from Tim, I nearly fell over with gratitude! I was so happy, I told my uncle who cancelled his home insurance also a referral from AARP, the same reason as My Father, to see Tim and see what he can do!"
We responded:
"Thank you Gail! I am so happy we could help. It was great meeting you and I know Penny loved having you in the office!"
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David Roufs

February 17, 2026

5  out of  5
rating by David Roufs
"Tim's office is super friendly and very very helpful. They will actually call just to check on you. They'll call and make sure if any past issues or claims that I've made are being taken care of without using the outreach as an opportunity to market a new product or extra coverage to me. And Sarah, she is the absolute best. She always makes me feel like my issues are actually important to her. It's not that often anymore that you find someone that goes out of their way to be so helpful. I would switch agents just to be able to continue working with her."
We responded:
"Thank you David! We always try to be the best in service for our customers and Sarah makes it look easy, she is that good."