State Farm® Insurance Agent Tim Surber

"My wife and I recently switched over to Tim from another agent. We are very pleased with the level of customer service we received from Jesi. I feel she took the time to make sure we were getting exactly what we needed and made the process seamless."

"I am not happy i got transferred to this agent when my agent retired i called the office over a month ago and requested a change on my policy and remove car rental for travel off the policy because it was put on when we went on vacation it was suppose to drop off after the 30 days by my old agent and it never did so i called Tim's office to get it removed was told it would be taken off now not only did not get taken off i now see it on one of the other cars i have so now i am paying for it on 2 policies i am to the point of changing agents or looking for new insurance"

"Jesi is amazing, she goes above and beyond, even if you're a little slow, like me."

"Do t do business here I paid 174 a month was there yrs got rear ended at a light no claim was done not at fault and a tabs ticket and speeding 10 under they raised me to 269 a month I paid another 6 month no violations no tickets no accidents no claims none of it and they just trying scamming me at 422 a month for 2900 for 6 months what a complete joke I went elsewhere got it back to 172 a month and save 1800 by cancelling worst rip off in town don't do business here"

"Transferred to Tim a few months ago from another State Farm agent.. safe to say I’m VERY pleased!! Jesi has been so helpful with the whole process and has answered every question I’ve had. She’s efficient, polite, and very professional. By far my best experience with State Farm thus far. Thank you Jesi!!!"

"Jesi Stephens helped me get our new home owners insurance and the process was extremely smooth. She asked questions and allowed me the time to answer them and she got us set up with great coverage and a great rate! Jesi was very polite and extremely responsive!"

"The 2 office gals were very helpful with all my questions. I will be calling in July to get renters for my son in college. will 100 percent be recommending them to everyone! keep up the excellent customer service!"

"From switching insurance branches to the recent addition of renters insurance, any and all questions I had regarding coverage as well as billing changes were not only answered but explained in a way that allowed me to better understand what I am paying for. Both Taya and Jessi have been a huge help when it's came to insurance and the questions I have had(probably too many) All of the questions that the people at the last branch refused to answer were answered in a timely manner by both falls in this office! This office will continue to be highly recommended to anyone who needs insurance! Whether it be home;auto;renters;life etc this will be the office I continue to do business with! From the positive attitude they have shown not only when I call but when they call me back to the positive environment in the office itself! 10/10 recommended"

"Jesi Stephens is AMAZING!!! She’s so nice and friendly and so incredibly helpful. And she keeps in touch with you if you ever do need help."

"Jesi Stephens did a wonderful job of representing me. She was very professional and courteous. She knew her job. I would recommend her for your insurance needs."

"Jesi was amazing and super helpful and saved me money switching to State Farm! I barely had to do a thing and she got me all set up! Thank you!"

"I was with another company, I called to discuss pricing. Tim walked me through the process and I was able to save on my auto coverage significantly even though I had a “bundle” with the other company. The process to change was very easy. The next day I changed my homeowners and umbrella policy to State Farm through Tim. Again great explanation of the process and saved even more! Highly recommend!!! I recently sold my home and Tim worked with me to explain options for my policies. He’s very knowledgeable and works to understand your unique situation. Then he provides a clear plan. Thanks Tim"

"Tim is so pleasant! He is very patient and explains everything to your understanding!"

"Everybody was very polite and professional, switched from progressive and with the exact same coverage am saving around $40 per month."

"The knowledge, expertise, and suggestions for the best insurance is impeccable at this office location ! Great work indeed !"

"Gracias, muy excelente trabajo y rapidez en su ayuda 👍"

"My parents have been with state farm for many years and now it's time for me to do my own insurance and they are so helpful! Rebecca Cruz was amazing and answered all of my questions and email works a lot better for me and she was able to work with me and my schedule to make sure I was taken care of! She went through and made sure i understood everything!"

"Tim was extremely helpful. I've been paying almost $300 a month for car insurance for 2 of my vehicles with another insurance company and Tim was able to fully insure both of my vehicles for ½ the price. Seeing that I am in Hawai'i for a little bit, he was able to ensure everything was taken cared of before end of month. I'm forever grateful and thankful for his service."

"Great team, great experience, super helpful staff. Staff is knowledgeable and friendly also a huge plus that Jessica is Spanish speaker! Definitely recommend"

"Rebecca (The person who helped me) was very kind and patient. She explained everything that I needed to know and more. She was awesome."

"Nice agents. It was nice to have face to face with a person and not an automated voice on a phone. Thanks."

"Kasie Thompson was fantastic to work with! She was friendly, professional, and found me an auto and renters insurance bundle that is affordable and provides excellent coverage. Keep up the great work!"

"You want great service along with friendliness. You can’t go wrong with Tim, always there to answer and explain any questions you have and don’t understand. I admire that they explain everything you should know about your insurance. Easy to talk to over the phone as if you’re talking to a friend. In person visits are great with the two adorable golden retrievers!"

"They have the best service, very friendly, very professional, and they actually care about each and every customer I would definitely recommend tim surber State Farm over any other insurance out there."

"We just worked with Kasie Thompson to get a quote for home and auto. She was one of the most effective, friendly person I have ever come across. She was knowledgeable, accurate and speedy. Thank you Kasie."