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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of madeline renner

madeline renner

November 12, 2025

5  out of  5
rating by madeline renner
"Jesi has been so responsive & helpful to ensure I have the insurance I need! Thank you Jesi!"
We responded:
"Thank you Madeline! Jesi loves helping people with their insurance."
Profile photo of Kathleen F

Kathleen F

November 11, 2025

5  out of  5
rating by Kathleen F
"Tim provided excellent customer service and his front office staff were super friendly and helpful. State Farm has provided a very competitive bid for comparable coverage. We will be saving a lot of money on both home and auto insurance that hits our bottom line cash flow. Very pleased with Tim Surber & company!"
We responded:
"Thank you Kathleen! It was great getting to know you and helping you with your insurance."
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diana

November 8, 2025

5  out of  5
rating by diana
"I appreciate Tammy hard work for helping me with all my questions I had about my car insurance claim."
We responded:
"Dianna, thank you. No one wants to have a claim, but Tammy does the best at making it an easy process. We couldn't do it without her."
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Robert Flumerfelt

November 8, 2025

5  out of  5
rating by Robert Flumerfelt
"This office has always been easy to work with! thank you especially to Sarah."
We responded:
"Thank you Robert! Sarah is great with helping with your insurance."
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Amanda Flumerfelt

November 8, 2025

5  out of  5
rating by Amanda Flumerfelt
"Sarah, Tammy and all the other ladies are wonderful! So helpful and a joy to work with. I can and will continue to trust them with my business. Thank you so much ladies and Tim!"
We responded:
"Thank you Amanda! The ladies love building that trust with our customers and helping them."
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Kaity St. Mary

November 8, 2025

5  out of  5
rating by Kaity St. Mary
"Tim’s office is outstanding especially Sarah! She has been so helpful and polite! Things have been the best there since Linda Roth’s office. Will for sure be keeping and adding our business there."
We responded:
"Thank you so much Kaity! We are so thrilled to hear how happy you are, Sarah is absolutely amazing, she loves helping people with their insurance."
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Amy Coats

November 7, 2025

5  out of  5
rating by Amy Coats
"Tim and his staff are wonderful!"
We responded:
"Thank you Amy! "
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George Gomez Villalobos

November 4, 2025

5  out of  5
rating by George Gomez Villalobos
"Thank you Sarah for always being so helpful"
We responded:
"Thank you George. Sarah loves helping people with their insurance and customer service."
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Miguel Nanez

November 4, 2025

5  out of  5
rating by Miguel Nanez
"S/o to Jesi he was very helpful with getting me into a new plan"
We responded:
"Thank you! Jesi is great at helping people with their insurance."
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Moni Cuev

November 3, 2025

5  out of  5
rating by Moni Cuev
"Great customer service!"
We responded:
"Thank you! We love hearing that we have taken care of our customers."
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Samantha Deluna

November 1, 2025

5  out of  5
rating by Samantha Deluna
"Jess is absolutely amazing. She is always nothing but pure smiles and a joy to work with. Very fast and simple. Great customer service and beyond willing to help with and and all questions. I really appreciate her!"
We responded:
"Thank you Samantha! Jesi is always super happy, even when her boss annoys her 😁"
Profile photo of Sam M

Sam M

October 31, 2025

5  out of  5
rating by Sam M
"Definitely would recommend, Sarah is the one I always go to. She's friendly, knows what shes doing, and overall great service every time I need something. I tell her all the time that instead of Jake she is my Sarah from state farm."
We responded:
"Thank you Sam! Sarah is absolutely amazing. She is a Rockstar when it comes to insurance and customer service."
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Courtney Frame

October 22, 2025

5  out of  5
rating by Courtney Frame
"Sarah and Tammy are nothing short of awesome! I have relied on these ladies to assist me and all of our family with our insurance for many years. They are incredibly professional, compassionate and knowledgable. If I could give more than 5 stars I would - they have earned it! Thank you Tim Surber Insurance."
We responded:
"Thank you Courtney! It means a lot to hear how happy you are with the service and attention."
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Dylan Bussian

October 21, 2025

5  out of  5
rating by Dylan Bussian
"Sara has been helping with my car insurance for quite a while now, I’ve rarely had any issues and when I do, she is always there to make things right."
We responded:
"Thank you Dylan! It is great to hear how well Sarah has taken care of all your insurance needs."
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Frank Bass

October 21, 2025

5  out of  5
rating by Frank Bass
"The agents with Tim Surber are knowledgable, personable and very good at getting their customers the best coverage at the best price. There are none better!"
We responded:
"Thank you Frank. We love being knowledgeable and up to date on all aspects on insurance."
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Janette Hearron

October 20, 2025

5  out of  5
rating by Janette Hearron
"Thank you Sarah and Tammy for taking such good care of us. We truly appreciate you all so very much. We feel very blessed to have your assistance through everything we have been going through. You help make it an amazing experience."
We responded:
"Thank you Janette! I very happy that Sarah amd Tammy have been there to help you. We always make it our goal to make insurance as easy as possible."
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Mike Methvin

October 11, 2025

5  out of  5
rating by Mike Methvin
"Tammy is great, knowledgeable, friendly, well spoken, and just plain fun to work with. She gives me answers I didn't even know I had a question for. I send all my friends to State Farm, but I send all my close friends to Tammy."
We responded:
"Thank you Mike. We could not do this without Tammy."
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Vicky Swank

September 30, 2025

5  out of  5
rating by Vicky Swank
"Sarah Brooker provides excellent customer service! She is always willing to answer all of my questions promptly."
We responded:
"Thank you Vicky! Sarah is great and we are very thankful to have her here helping people with their insurance."
Profile photo of Anna Almeida Gaines

Anna Almeida Gaines

September 19, 2025

5  out of  5
rating by Anna Almeida Gaines
"Your brave warrior of an assistant, Jesi, took on all of cyberdom for little ol’e me a few months ago. Fighting back with unrelenting research and updates to me about the case of these mysteriously requested id cards. Fierce as Jesi is, she never gave up and was kind enough to even let me know. Until, finally, she cracked the case which came down to that pesky multi-factor authentication leaving it a mystery no more. In all sincerity, she truly has inspired hope in me for all my future interactions across the board in life, sometimes someone really cares and oh, you made a difference in my life darling. Thank you"
We responded:
"Much like the warriors of old Charlemagne and Aurthur, Jesi dons her royal armor everyday to fight the good fight for all of insurance needs throughout the vast lands of the PNW. But seriously, thank you! We love hearing the wonderful stories about how our office and team help people with insurance, saving money and great service."
Profile photo of Gretchen Tipton

Gretchen Tipton

September 17, 2025

5  out of  5
rating by Gretchen Tipton
"Outstanding service! Tim helped us get set up with claim for a window replacement. He arranged all of the details and our window was fixed within 24 hours! Always friendly and helpful in every way."
We responded:
"Thank you Gretchen! I am so glad we could help you with your auto insurance and claim. Our goal is to always offer the best service in town."
Profile photo of Jacob Moore

Jacob Moore

September 15, 2025

5  out of  5
rating by Jacob Moore
"Sarah, Tammy and the whole Tim Surber State Farm team are absolutely amazing! If I could give them 6 stars I would! They are knowledgeable, kind, caring, and they always seem to go the extra mile when I’ve needed help! Not to mention anytime you call in you get to talk to an actual person from their team and not a machine or answering service and in today’s world that’s pretty fantastic! I would recommend Sarah, Tammy, and the whole crew to anyone and I hope to continue with them for years to come! Thank you Sarah, Tammy, and the whole Tim Surber Team for everything you do! 😊"
We responded:
"Thank you Jacob! We are thrilled to hear that you have loved our service. We always strive to be the best possible and Sarah and Tammy show that everyday."
Profile photo of Doug Edler

Doug Edler

September 13, 2025

5  out of  5
rating by Doug Edler
"Jessi was fantastic to work with. Very professional and very good with her customers. I saved some money and enjoyed working with her. I’ll recommend this agency to others."
We responded:
"Thank you Doug. We love hearing how happy pur customers are with their insurance amd service. And even better we could save you money."
Profile photo of Vikki Clark

Vikki Clark

September 9, 2025

5  out of  5
rating by Vikki Clark
"Kudos to Tammy, she demonstrated professionalism, knowledge and perseverance resolving an issue on my home owners policy."
We responded:
"Thank you Vikki, it's nice to hear that we could help with your home insurance."
Profile photo of Michael Stephens

Michael Stephens

August 27, 2025

5  out of  5
rating by Michael Stephens
"Jesi has been so helpful with everything! Definitely would recommend this office to everyone!"
We responded:
"Thank you Michael! Jesi loves helping everyone with their insurance."
Profile photo of Heather Miller

Heather Miller

August 26, 2025

5  out of  5
rating by Heather Miller
"Tammy & Tim are great to work with. Tammy took the time to really dive deep into our coverage to make sure we had the right stuff at the right amount. After doing so she found she could save us a bunch of money on both our home and auto insurances."
We responded:
"Thank you Heather! Tammy is great, we are so happy we could help you with your insurance and save you money."